Santa's Grotto at The Great Hall

On sale now! 

New for 2024: an unforgettable, festive experience for the whole family

Everything you need to know: Santa's Grotto FAQs

This Christmas, unwrap a memory-making adventure that your family will treasure for years to come as you take part in the Santa's Grotto experience at The Great Hall!

Here's what you can expect...

✨ Begin your journey at The Westgate...

• Your magical experience begins at the enchanting and cosy Westgate Museum. Here, you will write a letter to Santa and make a box to plant your very own candy cane seed in, ready to watch it grow!

❄️ Follow the path to wonder down Candy Cane Lane...

• Make your way down Candy Cane Lane towards The Great Hall, where you will be met by one of Santa's friends who will tell you the story The Night Before Christmas as you walk - with every step bringing you closer to the heart of your festive experience!

🎅 Meet Santa in his cosy Grotto at The Great Hall...

• Step through the doors of The Great Hall and experience the wonder of this truly awesome building, steeped in a wealth of history and holiday cheer. Here, nestled within the grandeur of this iconic site, Santa awaits you in his cosy Grotto. Meet Santa, share Christmas wishes and receive a special gift!

No visit to Santa’s Grotto is complete without a gift! Each child* will leave with a delightful present, carefully chosen by Santa for their age, making this Christmas season truly unforgettable for you and your family.

Within the hall, you will also be able to enjoy sweet treats, hot drinks and more, take part in festive crafts plus, there will be good opportunity for photos to keep these special memories forever.

This event is likely to sell quickly - early booking is advised.

We are also offering a relaxed afternoon, discover more

Unfortunately, our weekend slots are fully booked! We still have a few weekday slots available, but if you're looking for a weekend visit, Milestones has availability to meet Father Christmas. You can secure your booking for Milestones below. 

Meet Father Christmas at Milestones